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eRay offers IT Managed services to meet day-to-day operational and application maintenance needs of our clients. We transform client operations, making them smarter, faster and cheaper. Outsourcing maintenance of existing applications and databases to eRay allows customers to re-allocate valuable in-house resources to more strategic activities. We allow your business to enjoy the competencies of outsource managed services, while remaining in control of your application.
eRay provides an adaptable and transparent engagement model based on a defined scope, deliverables and a fixed price. Through application outsourcing, we industrialize application maintenance to align with your IT investments and strategic imperatives, which can reduce costs by as much as 50%. eRay has several years of experience in providing maintenance solutions to clients in various domains and verticals. Our dedicated teams will handle complete transition management to ensure risk free and high quality transition completed within budget and time. With our industry domains knowledge we create customized transition methodologies for our clients.
Our team closely monitors changes in your business process and compliance and plan strategic software upgrade ensuring your applications are in compliance with new business & regulatory requirement. We want you to leave the hassles of software change management, version control, client deployment, tool upgrades, patch application to us, and just focus on your core business.
Flexible engagement model to account for workload fluctuations provides customers flexibility to choose the service features they need and for the duration that suit them. Our SLA based model is risk free and allows customer to pass it to their customers.
Whether you are searching for outsourcing a project, or to meet a specific IT service needs, eRay can assist you. Our clients enjoy a true partnership, total professionalism and excellent customer support supported by our proven track record of success. Offerings & Approaches
Application Management Services
Data Center Management
Business Process Management
Desktop and server Management
Network and Communication Management
Business Continuity and Disaster Recovery Services